TP ServiceDesk
One place to manage requests, store knowledge, and collaborate on projects
Ticketing System
- Create & Track tickets
- Assign priorities & statuses
- Link child/parent tickets
Knowledge Base
- Markdown-powered articles
- Tagging and filtering
- Fast searching
Projects
- Track ongoing projects
- Integreate tasks and tickets
- Monitor progress
Collaboration
- Comment threads
- File attachments
- Role-based user access
Custom fields
- Define ticket meta data
- Configure and store extra info
- Easily editable in forms
Administration
- Manage user roles
- Create new account
- Edit existing users